Get expert advice
Welcome to our hearth expert community, where we offer professional support and guidance through the scheduling process. Feel free to reach out for in-house consultations and installation assistance.
Expert Scheduling Assistance
Guidelines for Appointment Prep
Discover what our certified hearth experts recommend for clients prior to their appointment, such as arriving makeup-free or with any necessary materials for installation.
Cancelation Considerations
Benefit from our hassle-free scheduling system to mitigate no-show cancellations. Establish a cancellation policy and ensure our clients acknowledge it when booking.
Payment Terms
Learn more about essential details such as deposit requirements, fees related to cancellations or late arrivals, and our accepted methods of payment.